Shipping & Returns

7d495bab981c85c3e9e56cfafee2d90a edited immercollection.com
New Zealand

Orders over $300: Free shipping!

Orders up to $300: $12.50 shipping fee for residential addresses.

We dispatch orders within one to three business days.

Depending on the courier service, delivery typically takes 3-5 business days.

International Delivery

Unfortunately, we do not currently ship to international addresses.

For any questions or special requests, feel free to contact us- we`re here to help!

Returns Policy

If you need to return an item, please provide us with your order number and details about the product. We’ll respond promptly with instructions on how to proceed.

If you have any issues or questions, please use the contact page.

Change of Mind

We generally do not offer refunds for change of mind. However, we’re happy to work with you under the following conditions:

Eligibility: The item must be an unread book in original, undamaged condition.

Return Fees: You will be responsible for any return shipping costs.

Faulty Items

If you receive a faulty item, the wrong product, or an item that is not as described, we’ll make it right:

Replacement or Refund: We will replace the item at no additional cost or issue a full refund if a replacement isn’t available.

Return Delivery Fees: We’ll cover the cost of return shipping, but the return must be arranged with us in advance.

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