Privacy Policy
At Immer Collection, accessible from https://immercollection.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.
By using our website, you agree to the terms outlined in this policy.
Who We Are
Our website address is: https://immercollection.com.
Immer Collection is an online store providing manga and other related products.
For privacy-related inquiries, please contact us at: info@immercollection.com
What Personal Data We Collect and Why We Collect It
We may collect the following types of personal data:
- Account and Transaction Data: Name, email address, shipping/billing address, and payment information when you create an account or make a purchase.
- Technical Data: IP address, browser type, cookies, and analytics to improve site performance.
- Contact Data: Information you provide when filling out forms or reaching out to us for customer service.
We collect this data to:
- Process and deliver your orders
- Improve our website and services
- Provide customer support
- Prevent fraud and ensure site security
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
Contact Forms
If you contact us through our contact form, we collect your name, email address, and message content. This information is used only to respond to your inquiry. We do not use it for marketing purposes unless you explicitly opt-in.
Cookies
- If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These last for one year.
- Temporary cookies may be set when you log in to test if your browser accepts cookies.
- Login cookies last for two days (or two weeks if you select “Remember Me”).
- An additional cookie is set when you edit or publish an article, expiring after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website directly, which may collect data, use cookies, and track your interaction.
Analytics
We may use website analytics services (such as Google Analytics) to understand how visitors use our site. These services may collect cookies and usage data. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout.
Who We Share Your Data With
- Payment processors (e.g., Stripe, PayPal) – to securely process your transactions.
- Web hosting and service providers – for site functionality and security.
- Spam detection services – to prevent fraudulent activity.
We do not sell or rent your personal information.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely.
- Customer purchase records are kept as long as required for legal and accounting purposes (up to 7 years under NZ law).
- Contact form submissions are stored for up to 12 months for customer service purposes.
What Rights You Have Over Your Data
You may request:
- An exported file of the personal data we hold about you
- Correction of inaccurate data
- Deletion of your personal data (except where required for legal, security, or administrative purposes)
To make a request, please contact us at support@immercollection.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Data may also be processed by our cloud and payment service providers, some of which may be located outside of New Zealand. These providers comply with international data protection standards.
How We Protect Your Data
We use secure protocols (SSL encryption), strong authentication for admin access, and trusted payment gateways to protect your personal data. We regularly review our systems to ensure security.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
Industry Regulatory Disclosure Requirements
As an e-commerce store, we comply with applicable consumer protection and privacy regulations in New Zealand and internationally.
Contact Information
For privacy concerns, please contact:
📧 support@immercollection.com
✅ You can copy this into your Privacy Policy page in WordPress, and then add it to your footer menu for easy access.
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